[>=13]

Why it’s important?

To innovate responsibly within regulated domains.

Data and tech regulation can feel like a barrier to innovation for startups and small/medium businesses. For those providing services that may be accessible to children and young people, there are even more requirements to keep in mind, which can lead to missed innovation opportunities for both businesses and children.

To have a positive impact on youth wellbeing.

Emerging tech has had increasingly detrimental effects on young people's mental and physical wellbeing, online and offline, from negatively spiralling social media recommendation systems, misinformation, and unhealthy digital habits, causing further setbacks for already disadvantaged groups.

To be the service youth choose because they trust it.

Young users choose services that understand their unique context and needs, and service providers that make them feel listened to. However young people are not often involved in the design and development of tech-enabled products and services. Furthermore, parents, carers, and other responsible adults in young people's lives are concerned about children's safety and wellbeing, often resorting to constraining or denying access to technology altogether.

To set best practice examples in the industry.

UK and EU governments have implemented data and tech regulation but there’s a lack of best practice examples in the industry. The ICO's Data Protection Regulation, Age Appropriate Design Code, and EU AI Act try to make up for the lack of adequate safety and wellbeing-inducing features in digital environments. However, businesses and tech companies tend to only do the bare minimum to meet requirements.

To increase the confidence in investing in your service.

In the years that followed GDPR, there was a correlated decline in investment in startups and small businesses. Some small and medium businesses still struggle to allocate resources to meet regulatory requirements, such as personal data requests and complaints. Amidst uncertainty over the regulation, some businesses have refrained from pursuing innovation opportunities with younger age groups.

How we can do it?

Practically design young people’s digital rights into your digital product or service, have an intentional positive impact on their wellbeing and set best practice in the industry.

Call

Together we discuss your needs and potential barriers/struggles as a product/service provider and explore how we might address them from a user experience point of view.

30-45 mins;
Online;
Questions/topics are sent to you in advance;
Follow-up email with summary of discussion and links to resources.

Book a call (Calendly)

Workshop

(coming soon) A work session to start addressing your needs and barriers and create innovative solutions for your users and your service.

3-4 hours;
Explore and breakdown relevant regulation, policy and research;
Ideate and co-design features and user experience;
Map supporting service provider workflows, internal policies, and outcome metrics.

Project

A deep dive into a specific challenge, from discovery to design (0 to 1), prototyping and testing with users. Learn more about how I do this.

2 to 6 weeks;
Defined scope and focus;
Service mapping and opportunity finding;
Regulation breakdown;
Prototyping and testing with users;
Co-prioritisation and definition of intended outcomes.

[>=13] helps digital services innovate with tech regulation, focus on the wellbeing of youth in digital environments and responsibly using data for social good.